Kali By Rasa · Customer Care
Our Policies
Everything you need to know about delivery, returns, exchanges, refunds and Cash on Delivery.
01 · Delivery
Shipping Policy
Preparation times, delivery estimates, tracking and order support.
02 · ReturnsReturn Policy
Eligibility, the 12-day return window and product conditions.
03 · ExchangesExchange Policy
Size exchanges, the 15-day window and product availability.
04 · RefundsRefund Policy
Inspection, approval, refund methods and damaged products.
05 · PaymentCash on Delivery
Our 50% advance and 50% on-delivery payment process.